Privacy Statement

Datenschutzerklärung splash screen

DUROtherm Kunststoffverarbeitung GmbH (abbreviated: DUROtherm) is aware that protection of your privacy is an important concern for you when using our website. We take the protection of your personal data very seriously. For this reason, we want you to know when we save which data and how we use this information. With this privacy statement, we would like to inform you about our security measures.

All employees of DUROtherm are sworn to data secrecy pursuant to § 5 BDSG.

Collection of Data
You can use our website in general without disclosing your personal data. Every time our website is accessed access data is stored in a log file on our provider’s server. This record of data comprises your IP-address, date and time of access, name of the file accessed, the name of the file from which the file was accessed, the amount of data transferred and the status of access, a description of the used web browser and operating system as well as the Name of your internet service provider. This data is collected for technical reasons. This data is used exclusively for statistical purposes and without personal reference. Where data is passed on to external service providers, we have taken technical and organizational measures to ensure that the data protection regulations are observed.

Collection and Processing of Personal Data
We collect personal data only when you provide it to us through completion of forms or e-mails, in the course of ordering products, inquiries or requests for material (incl. digital materials). The database and its contents remain at our company (DUROtherm) and our provider. Your personal data will not be made available to third parties in any form by us or by persons instructed by us, unless your consent or an official order is given or unless this is required for the execution of a contractual relationship.

Intended Use
The data we collect will only be used for the purpose of supplying you with the requested products or for other purposes for which you have given your consent, except where otherwise provided by law.

Right of Access and Rectification
You have the right to review and amend any personal data stored in our system if you believe it may be out of date or incorrect. It is sufficient here to send an e-mail to the e-mail address indicated below.

Right of Withdrawal
You have the right to withdraw your consent at any time to the use of your personal data in the future. It is sufficient here to send an e-mail to the e-mail address indicated below.

Data Retention
We store personal data for as long as it is necessary to perform a service that you have requested or for which you have granted your permission, providing that no legal requirements to the contrary exist in your country such as in the case of current legal proceedings.

Use of Cookies
Cookies are small text files that are locally stored in the buffer of the website visitor's Internet browser. Cookies allow the recognition of the Internet browser to optimize the website and simply its use. The data is not used to identify the visitors to the website personally. Most browsers are configured by default so that they accept cookies automatically. You can also disable the saving of cookies, however, or set your browser up so that you will be informed about cookies being placed. This could lead, however, to a restriction of the range of functions of our website.

Notice of Lack of Confidentiality When Communicating Via the Internet
Please note that when communicating via the Internet (e.g. via e-mail) full confidentiality and security of data cannot be guaranteed. We advise that you use the usual postal route to send us confidential information.

Because protection of privacy of children is a matter of great importance we do not collect, process or use information on our website from individuals whom we know to be under the age of 13, without having previously obtained the verifiable consent of a legal representative. The legal representatives can see the information provided by their child or demand the deletion of this information on request.

DUROtherm uses technical and organizational measures in order to protect data that has been made available to the company against accidental or intentional manipulation, loss, destruction or access by unauthorized persons. Our security measures are improved on an ongoing basis in accordance with the development of technical standards. In case of the collection and processing of personal data, the information will be transferred in unencrypted form. For this reason please provide as little personal information as possible.

Notice of Informational Rights
You have the right to obtain information on request about which data has been stored about you and for which purpose data has been stored free of charge.

When you have problems, questions or suggestions concerning the subject data security, please feel free to contact DUROtherm via e-mail. We will be glad to assist you. The ongoing development of the Internet means that we may need to amend our privacy policy from time to time. We reserve the right to make such changes at any time. E-mail contact: